The Challenge
A B2B services company receiving 200+ inbound leads per month with a 3-person sales team manually qualifying, following up, and scheduling calls — resulting in a 72-hour average response time and 40% lead drop-off.
The Strategy
Replace the manual bottleneck with an AI-powered lead handling system: instant qualification, automated follow-up sequences, and smart scheduling — all integrated with their existing CRM.
The Execution
Built a RAG-based AI assistant trained on their services, FAQ, and pricing. Integrated with WhatsApp Business API and email for instant response. Built automated nurture sequences and calendar booking flow. CRM sync via Zapier + custom webhooks.
The Result
Average response time dropped from 72 hours to under 3 minutes. Manual follow-up work reduced by 68%. Sales team now handles 4× more leads with the same headcount.
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